1. Overview
At Paramotor, we are committed to providing high-quality services to our
users. However, we understand that there may be instances where a service you purchased was
not delivered. This Refund Policy outlines the conditions under which refunds are provided.
2. Eligibility for Refunds
You may be eligible for a refund under the following condition:
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Service Not Received: If you have successfully purchased a service
through our Website but did not receive it as described or within the expected time frame,
you may request a refund.
3. Non-Refundable Conditions
Refunds will not be provided under the following circumstances:
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Change of Mind: Refunds are not available if you simply change your
mind after purchasing a service.
-
Service Received as Described: If the service was delivered as
described and within the expected time frame, no refund will be provided.
-
Issues Outside Our Control: Refunds will not be issued for problems
caused by factors outside our control, such as device compatibility, network issues, or
third-party services.
4. How to Request a Refund
To request a refund, please follow these steps:
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Through Our Website: You can request a refund from the Transaction History section of our Website.
-
Contact Support: Email our customer support team at
sales@paramotordt.com
within 40 days of the purchase date. Include your order details, proof of purchase, and a description of the issue.
-
Investigation: Our support team will investigate the issue to determine if the service was indeed not received.
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Refund Approval: If your request is approved, we will process your refund within 60 days to the original payment method used for the purchase.
5. Processing Time
Once approved, refunds will be processed within 60 business days. Depending on your payment
provider, it may take additional time for the refund to reflect in your account.
6. Contact Us
If you have any questions about this Refund Policy or need assistance with a refund request, please contact us at:
Paramotor Digital Technologies Private Limited
Address: 433, Laxmi Plaza, Laxmi Industrial Estate, New Link Road, Andheri West, Mumbai-400053
Email:
sales@paramotordt.com
Phone: +916284248185